✓ Lifetime Diamond Upgrade ✓ 100% Credit Toward New Purchase ✓ Free Insured Shipping ✓ Certified Conflict-Free Diamonds ★ Family-Owned Since 1999

Your Diamonds Never Lose Their Value

When you buy a diamond from USA Jewels, you are making an investment. Our lifetime upgrade policy lets you trade in your diamond for a larger or higher-quality stone and receive full credit toward your new purchase. Your diamond always holds its value.

How It Works

Contact Us

Email [email protected] with your invoice number, a description of the item you wish to upgrade, and a phone number where we can reach you.

Get a Confirmation Code

A representative will review your request and send you a confirmation code. No merchandise will be processed without a confirmation number.

Ship Your Item

Send the item by registered mail, insured for the full invoice amount including shipping. This is the safest method for high-value items. Do not ship by FedEx or UPS.

Choose Your Upgrade

Once we receive your item, a representative will contact you within one business day to confirm the upgrade and help you select your new diamond.

About USA Jewels

Our Policies

Policy Details

Full credit toward your upgrade

We will apply the full original purchase price of your diamond jewelry toward your new purchase. Whether you want a larger diamond, a higher quality stone, or a completely different style, the value of your original purchase is never lost.

Setting changes

If you wish to change the setting of an item purchased from USA Jewels, we will gladly reset your original diamond into a new piece of jewelry. A nominal fee applies for the new setting and any shipping charges incurred.

Eligibility

The lifetime upgrade policy applies to all diamond and gemstone jewelry purchased from USA Jewels. The item must be in its original condition. Your new purchase must be of equal or greater value than the original.

Ship your item to

USAJ Services
201 South East 15 Terrace, Suite 103A
Deerfield Beach, Florida 33441
[email protected] • 1-877-872-9909

Related policies: Return Policy • Shipping Policy • FAQ • Contact Us

Frequently Asked Questions

How does the lifetime diamond upgrade work?

When you are ready to upgrade, contact us with your original invoice number. We will apply the full original purchase price toward your new diamond. You only pay the difference between your original purchase and the new item.

Do I receive full credit for my original purchase?

Yes. You receive 100% of the original purchase price as credit toward your upgrade. Your diamond never loses its value at USA Jewels.

Can I upgrade to a completely different style?

Yes. You can upgrade to a larger diamond, a higher quality stone, or an entirely different piece of jewelry. You can also have your original diamond reset into a new setting for a nominal fee.

How do I ship my item for an upgrade?

Ship by registered mail and insure the package for the full invoice amount. Do not ship by FedEx or UPS. You must have a confirmation code from us before sending anything.

How long does the upgrade process take?

Once we receive your item, a representative will contact you within one business day to discuss your upgrade options and help you select your new piece.

Ready to Upgrade?

Your diamond always holds its value at USA Jewels. Browse our collection or contact us to start your upgrade today.

Browse Diamonds Contact Us