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Contact USA Jewels — We’re Here to Help

Whether you need help choosing the perfect piece, have a question about an order, or want to schedule a showroom visit, our team of jewelry specialists and GIA-certified gemologists are ready to assist.

USA Jewels showroom display
Diamond jewelry collection at USA Jewels
Gemstone rings at USA Jewels
USA Jewels customer consultation
Family-Owned Since 1999 GIA Certified Gemologist Free Insured Shipping 30-Day Money-Back Guarantee 222+ Five-Star Google Reviews

Contact Information

Visit, Call, or Email

Our Showroom

201 SE 15th Terrace
Suite 103A
Deerfield Beach, FL 33441

Get Directions →

Phone & Email

877-872-9909

[email protected]

Toll-free, no obligation

Showroom Hours

  • Mon – Sat: 10am – 5pm
  • Sun: Closed
  • Holidays: call for hours

Send Us a Message

We'd Love to Hear From You

Fill out the form below and we'll get back to you within one business day.

Why Contact USA Jewels?

At USA Jewels, we believe the best jewelry shopping experience starts with a real conversation. Whether you're searching for the perfect engagement ring, comparing diamond qualities, or asking about a custom design, our team is here to help every step of the way. As family-owned diamond importers and jewelry manufacturers since 1999, we offer the kind of personalized service that large chain retailers simply cannot match.

Expert Guidance from a GIA-Certified Gemologist

Our in-house GIA-certified gemologist can answer detailed questions about diamond color, clarity grading, shape selection, and colored gemstone quality. Whether you contact us by phone, email, or through the form above, you'll receive knowledgeable advice tailored to your budget and preferences. We never pressure our customers — our goal is to educate and empower you to make the best choice.

Customization & Special Orders

Every piece at USA Jewels can be customized. Choose your metal type, diamond quality, and setting style to create something truly unique. Looking for a completely custom design? Contact us with your vision and our craftsmen will bring it to life. We also offer GIA and IGI certified loose diamonds that can be paired with any of our settings through our Design Your Own program.

Visit Our Deerfield Beach Showroom

Prefer to see jewelry in person? Visit our showroom in Deerfield Beach, Florida, open Monday through Saturday from 10am to 5pm. Examine diamonds under our gemological microscopes, try on rings, bracelets, earrings, and pendants, and work one-on-one with our specialists. Walk-ins are welcome, though we recommend calling ahead for dedicated consultations.

Real Customers, Real Reviews

What Our Customers Say

★★★★★ 5.0 · 222+ Five-Star Google Reviews
★★★★★

“The customer service at USA Jewels is outstanding. They helped me find the perfect anniversary ring and answered every question with patience and expertise. Highly recommend calling them directly!”

Maria G. via Google
★★★★★

“I emailed about a custom engagement ring and received a detailed response within hours. The final piece was even more beautiful than I imagined. True craftsmen who care about their customers.”

Robert S. via Google
★★★★★

“Visited the Deerfield Beach showroom and was blown away by the selection and service. The gemologist took time to explain everything about diamond quality. No pressure, just genuine help.”

Jennifer L. via Google
USA Jewels showroom in Deerfield Beach, Florida

Your Trusted Jeweler

A Personal Touch Since 1999

As a family-owned business, every customer matters to us. From your first inquiry to the moment you open the box, we're committed to making your experience exceptional. Visit our Deerfield Beach showroom or connect with us from anywhere in the country.

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Helpful Resources

Common Questions

Frequently Asked Questions

How long does shipping take?
Most in-stock items ship within 1-2 business days via FedEx with full insurance. Custom and made-to-order pieces typically ship within 5-10 business days. All orders include free insured shipping within the United States.
What is your return policy?
We offer a 30-day money-back guarantee on all purchases. If you are not completely satisfied, return the item in its original condition for a full refund. Contact us at 877-872-9909 or [email protected] to start a return.
Can I visit the showroom without an appointment?
Yes. Walk-ins are welcome during our regular showroom hours (Mon-Sat 10am-5pm). For a dedicated consultation, we recommend calling ahead at 877-872-9909 so we can have a specialist ready for you.
Do you offer custom or special orders?
Yes. Every piece at USA Jewels can be customized — choose your metal type, diamond quality, gemstone, and setting style. We also accept fully custom designs. Contact us to discuss your vision and we will provide a quote.
Do you ship internationally?
We primarily ship within the United States, where all orders include free insured shipping with signature confirmation. International shipping is available on a case-by-case basis. The customer is responsible for all duties and customs fees. Call us at 877-872-9909 for details.
How quickly will I get a response to my inquiry?
We respond to all email and form inquiries within one business day, and often within a few hours. For immediate assistance, call us toll-free at 877-872-9909 during business hours (Mon-Sat 10am-5pm EST).

Prefer to Talk?

Our jewelry experts are available by phone Monday through Saturday.

Call (877) 872-9909 Email Us