Our Commitment
Conformance standard
USA Jewels strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Accessibility features
We have implemented the following measures to support accessibility across our website:
- Descriptive alt text on all product images and gemstone photography
- Keyboard navigation support throughout the site, including menus and forms
- Sufficient color contrast between text and background elements
- Semantic HTML headings and landmarks for screen reader navigation
- Form labels and error messages that are clearly associated with input fields
- Responsive design that adapts to different screen sizes and zoom levels
- Skip-to-content links for keyboard users
Ongoing effort
We view accessibility as an ongoing effort, not a one-time project. Our team regularly reviews the site for accessibility issues and works to address them promptly. As we add new features and content, we test them against WCAG 2.1 AA criteria before publishing.
Need assistance?
If you have difficulty using or accessing any part of our website, please contact us and we will work with you to provide the information or service you need through an accessible alternative.
Email: [email protected]
Phone: 1-877-872-9909
Hours: Monday–Saturday, 10:00 AM–5:00 PM ET
Feedback
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. Your input helps us serve all of our customers better.
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