At USAJewels we stand behind everything we sell and that is why we are offering you a very special lifetime diamond upgrade policy: Read carefully for what follows:

a) If ever you would like to upgrade your diamond jewelry for either better quality diamonds or larger size diamonds you very well can do so. We will apply the full original purchase price of your diamond jewelry towards your new purchase. Therefore you never lose the values of your diamonds.

b) If, in the future, you wish to change the setting of an item purchased from USA Jewels, we will gladly change the setting using your originall USA Jewels diamond to a new piece of diamond jewelry. We will do this providing you pay a nominal fee for the new setting and any shipping charges incurred.

To upgrade a USAJewels product please provide us will the following information:

1) Name:
2) Day Telephone Number:
3) Night Telephone Number:
4) Original Invoice Number:
5) Description of the upgrade you wish us to perform.

Email this information to:upgrade@usajewels.com

A USAJewels customer representative will get back to you within the next 24 hours either through email or via telephone. You will receive a confirmation number which you should include on your packaging when mail the item to us. Any questions about this policy will be directed to:
feedback@usajewels.com